Twine is operated by Milind Bhatt. This Privacy Policy explains how we collect, use, store, and protect your information when you use Twine.
By using Twine, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Twine may collect the following types of information:
Account Information
When you create or use an account, we may collect information such as your name, email address, profile details, and partner connection information.
Content You Add
Twine is designed for couples to create and save meaningful moments. This may include photos, memories, check-ins, prompts, messages, garden activity, and other content you choose to add to the app.
Usage Information
We may collect basic information about how you use Twine, such as app activity, feature usage, device type, crash reports, and performance data.
Device Information
We may collect information about your device, such as device model, operating system, app version, and general diagnostic information.
2. How We Use Your Information
We use your information to:
- Provide and operate Twine
- Create and maintain your account
- Connect you with your partner inside the app
- Save and display your memories, check-ins, and shared garden activity
- Improve app features, performance, and user experience
- Fix bugs, prevent abuse, and keep Twine secure
- Communicate with you about support, updates, or important app information
3. Private Couple Content
Twine is designed as a private space for couples. Your memories, check-ins, photos, and shared garden activity are intended to be visible only to you and your connected partner, unless you choose to share them outside of Twine.
We do not sell your private relationship content.
4. Sharing of Information
We do not sell your personal information.
We may share limited information only in the following situations:
- With service providers who help us operate, host, store, analyse, or improve Twine
- If required by law, legal process, or government request
- To protect the rights, safety, and security of Twine, our users, or others
- In connection with a business transfer, such as a merger, acquisition, or sale of assets
5. Third-Party Services
Twine may use third-party services for hosting, analytics, authentication, storage, crash reporting, or app performance monitoring.
These services may collect information as needed to provide their services. Their use of information is governed by their own privacy policies.
6. Data Storage and Security
We take reasonable steps to protect your information from unauthorised access, loss, misuse, or disclosure.
However, no method of electronic storage or transmission over the internet is completely secure. While we work to protect your information, we cannot guarantee absolute security.
7. Data Retention
We keep your information for as long as needed to provide Twine, maintain your account, comply with legal obligations, resolve disputes, and improve the app.
You may request deletion of your account or personal information by contacting us.
8. Account Deletion
You can request to delete your account and associated personal information by contacting us at:
Once we receive your request, we will take reasonable steps to delete or anonymise your personal information, unless we are required to keep certain information for legal, security, or legitimate business reasons.
9. Children's Privacy
Twine is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
10. International Users
Your information may be processed and stored in countries outside of where you live. By using Twine, you understand that your information may be transferred to and processed in other countries where privacy laws may differ.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will update the effective date above.
Your continued use of Twine after changes are made means you accept the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or your personal information, contact us at:
Milind Bhatt
Email: twinedevinfo@gmail.com